News

1. RW reached the final stage of the prestigious Comms Business Awards 2008

On RW’s first attempt at entering the Comms Business Awards we were ecstatic at making the finals of the SMB Convergence Solution up to £100K based on our “Day-Zero” IP telephone offering to the construction industry.

2. IP Telephony versus Rising Petrol Prices

Russell Whitlock was asked by Comms Business to give his thoughts on the rising petrol prices and how it is affecting businesses around the country.

3. RW Charity Shoot - May 08

RW's annual charity shooting day has grown evey year and this year involved 4 teams at the Royal Bershire Shooting Club.

4. RW Remote Help Download

Download remote dial-in

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 “Just a quick note to say thanks to your guys for all their help with installing our new server, new operating system and software; I was particularly impressed with the short ‘down time’ when you installed everything.  Also, using MS Exchange makes life much easier now for me and everybody else as we can now ‘see’ our server from anywhere in the world via secure connections. Any product is only as good as the support you get from the supplier and your staff are always there for us whenever needed. Thanks again.”

Alan John Associates Ltd

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“When deciding on a company to look after our expanding computer needs, I was recommended to RW Communications by an existing customer, Octagon Security Ltd. Four years on, & still growing I have found RW to be there when needed. I would have no hesitation in recommending them to anyone who is seeking a professional company to look after their hard or software requirements.”  
Chris Davis, MD Security Supplies Ltd.

Having a large network infrastructure and multiple office locations we feared the change over from one Support Company to another and the problems that may arise. We need not have worried as RW handled this extremely well and the increased speed of response to IT issues has amazed all staff members. By utilising much of our current system and making key changes to ADSL lines and Firewalls we have noticed a significant increase in VPN speeds and a greater user experience from remote offices. RW has renewed our faith in the IT industry and I would have no trouble recommending them to other companies.”
Mr Daryl Hill, Managing Director, Mapcargo International Ltd 

“Since appointing RW for our support services we have never looked back. With our old systems and Support Company our downtime was often many hours and sometimes even days. The solution that RW provided along with their on-going support has allowed us to concentrate on building our business with network support and technology we can trust.”
Bob Nunn, Excel Airfreight Ltd

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"Since working with RW, I can state that our private network has never previously been maintained to its present high standard. We attempted in the past to employ our own IT technician but they were unable to provide the expertise and innovation that we currently receive from RW Communication. The service provided is 24/7 and is cost effective in comparison with the past. They are never sick, not on holiday and refrain from interring relatives or playing golf when most needed. Now a RW technician can repair my PC in Cape Town; I believe that says it all."

"RW Communications have been providing our company with hardware support for over 4 years to date.  Up till now we have found that the service they have given is nothing short of first class.  Their response time is excellent and there has yet to be a problem that they have failed to put right.  The engineers are always very helpful, friendly, patient and understanding when tending to our needs and this is backed with obvious expert knowledge. We came to know RW Communication through recommendation and would have no hesitation in recommending their service to anybody else."
Mrs. Julie Joseph, General Manager, David Morris International.

"Cedars First School. like other schools, is constantly expanding its use of IT equipment within all areas of the curriculum and also within its office environment.  We have had support from RW for the past 3 years and in that time they have advised, supplied and organised the installation of all our hardware, researching for us the most reliable, suitable and cost effective equipment.  Our most recent addition has been the IWBs in all our classrooms.  They have also advised on suitable peripherals such as our Airliner slates and when our old server crashed without warning, they orgainsed and installed a replacement promptly.  As an IT technician I rely heavily on their support to ensure our equipment runs efficiently at all times.  I would just like to say how very impressed I am that my emails/telephone calls are replied to within an hour of initial contact and if the problem cannot be resolved over the phone (which is usually the case) and requires a site visit, this is organised within a short space of time.  I have often recommended RW to other schools and will certainly have no hesitation to continue to do so."

Cherry Bromwich, IT Technician, Cedars First School

"Since Global Eyes started business six years ago it has expanded into an organization with 100 staff and 4 UK locations. A key reason for our ability to expand at such a rapid rate is because of how our IT has been developed and managed by RW Communications. We recognized that to be at the forefront of business that IT strategy and flexibility is an essential part of our operation and, as such, we made an early decision to outsource this to RW Communications. Over the period we have been  dealing with RW Communications we have had, both on a day to day basis and in strategic planning for the future, a first class service which has enable us to grow and develop our business and it is clear to me that, without their support, we would not have been able to reach the stage we are at now as a business."
Richard Wilkinson, Operations Director, Global Eyes Logistics Ltd

"We have been using RW Communications now for over 3 years and have always found them very professional and prompt in responding to IT problems. All the staff are friendly and always happy to help, that’s why we have stayed with them. They also conduct regular Customer Service Surveys so they are always endeavouring to provide a better service. Danfo (UK) Limited."
Jeanne McAuley, Office Manager, Danfo UK

"I’m the ICT Systems Manager at Cox Green School and we’ve had the pleasure of working in partnership with RW for the past two years. The service we’ve received has always been exemplary, setting new standards for others to try and follow! RW have helped Cox Green set up and run a large curriculum and administration network and smoothly manage the transfer from our previous Netware managed network. Most of our major IT related purchases have been via RW and the speed in which we have had our goods is staggering – often less than 24hrs after the order! Having had a strong belief in Dell equipment it was reassuring to know that hardware supplied by RW was all Dell and of the same high quality we were used to. The hardware has remained faultless from installation and will no doubt go on to give us many years of service!

To expand our network we chose RW to provide an ADSL service for us. This has had 100% uptime and has never faulted. It’s provided us with a backup for our leased line and has been a true life-saver!

RW saved us many man-hours by setting up our networks before it came onto site – saving us countless hours and meaning that the network could be up and running so much quicker. This extended to peripherals too – our “RW- supplied” firewall having to just be plugged in! It was instantly protecting our new network just minutes after leaving it’s box!!

Throughout the months and now years we’ve worked with RW support has been first class. Issues we’ve had have been rectified quickly and most importantly professionally too. I would have no hesitation in recommending them to any business that values professionalism, value for money and support highly. RW have provided Cox Green School with a safety net of support and it’s been reassuring to know that support is just seconds away."
Michael McLannahan, IT & Systems Manager, Cox Green School